FAQ's

How do I get started?
It’s simple. Just click on the “Register/Login” button. There you can build your profile and begin ordering products.

How do I pay for product?
Once you’ve decided what you want to order, the system will take you to a payment screen. Simply fill out the screen with credit card information, billing address and expiration date. The system will tell you if your transaction has been completed.

Does the system remember my previous orders?
Yes. On the first screen after logging into the system, there’s a “Re-Order” link. This link will detail all your previous orders.

What if I have problems placing an order?
Simply call 1-800-774-6840. A customer service representative will help you with your order.

What if I don’t find what I’m looking for?
Simply call 1-800-774-6840. A customer service representative will help you with your order.

What if my credit card declines?
Check two things. First, check the credit card number for accuracy. Second, check the expiration date. Make sure that you haven’t included any punctuation in the date. It should be entered 1207 or 0108…..not 12/07 or 01-08.

How often can I place an order?
The system is available 24/7. Order at your convenience.

Can I order samples of the product?
Yes. Please call 1-800-774-6840 and a customer service representative will be more than happy to help you.

What if I just want to have the postcards sent to me and not mailed?
That’s fine. During the ordering process you’re given the option of having the postcards drop shipped to you instead of being mailed. It’s your choice.

How current is your data?
We are integrated with USA Data. USA Data guarantee’s an accuracy rating of 97%.

How often is the site updated with new products?
We are continuously looking for ways to help you market yourself. That means that the site is updated all the time. Always check for new products.

How quickly will a product ship?
Typical manufacturing time is 5 to 7 days. If you need something quicker, please just let
us know.

How do I know that my piece has been mailed?
We seed every mailing with your address. When you receive your mailing, you can assume that everyone else is receiving theirs as well.

 


“By monitoring the pulse of the industry BFC is ensuring that our clients benefit from the latest and most effective technologies. Our Goal
is to make print management simple
and cost effective.”

Joseph P Novak
President
BFC

MailPro


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